BBA 110 Course Plan

  • Programme Code 017
  • Course Code BBA-110
  • Course TypeCore
  • Programme Bachelor of Business Administration
  • Course Name Business Communication
  • L - T/P - Credits 4 - 0 - 4
  • Course Outcome
  • CO1 Proficiency in formal written communication
  • CO2 Appreciate diversity and adapt to multicultural communication
  • CO3 Analyze the forms and methods of formal and informal mode of communication
  • CO4 Ability to make effective and well-articulated presentations
  • CO5 Explore the significance of effective listening
Unit No. Lecture No. Topic Sessional Outcome Mapping with CO ICT Tools / Class Material (PPT ) First Shift Second Shift Guest Lecture Expert Lecture
1 L1 Meaning and significance of business communication Define and describe basic concept of business communication & Enumerate and Analyze the importance of communication CO1, CO2, CO3, CO4, CO5
1 L2 Process of communication and objectives Describe and remember the process of communication CO1, CO2, CO3, CO5
1 L3 Principles of effective business communication Student would be able to understand the principles of business communication CO1, CO2, CO3, CO4, CO5
1 L4 7Cs Apply the concept of 7 C's in everyday communication CO1, CO2, CO3, CO4, CO5
1 L5 How to improve command over spoken and written english Students will able to improve the command over spoken and written english CO1, CO3, CO4
1 L6 Effective listening- Meaning, Types Understand and remember the meaning and types of listening CO2, CO3, CO4, CO5
1 L7 Effective listening- Barriers and how to overcome them Recognize the barriers in listening CO1, CO2, CO3, CO4, CO5
1 L8 Idea of the global world Students will able to have the idea of global world CO1, CO2, CO3, CO5
1 L9 Impact of globalisation on organisational and multicultural communication Understand and analyze the impact of globalisation on organisational and multicultural communication CO1, CO2, CO3, CO5
1 L10 Understanding culture for business communication Understand the culture in business communication CO1, CO2, CO3, CO4, CO5
1 L11 Etic and emic approaches to culture Observe the Etic and Emic approaches to culture CO1, CO2, CO3, CO4, CO5
1 L12 The cross cultural dimensions of business communication Student would be able to understand basic concepts of cross cultural dimensions of business communication CO1, CO2, CO3, CO4, CO5
1 L13 The cross cultural dimensions of business communication Student would be able to understand basic concepts of cross cultural dimensions of business communication CO1, CO2, CO3, CO4, CO5
1 L14 Technology and communication Understand the types of technology used in communication CO1, CO2, CO3, CO4
2 L15 Ethical and legal issues in business communication Students would able to understand the Ethical and legal issues in business communication CO1, CO2, CO3, CO4, CO5
2 L16 Ethical and legal issues in business communication Students would able to understand the Ethical and legal issues in business communication CO1, CO2, CO3, CO4, CO5
2 L17 Overcoming cross cultural communication barriers Analyze the barriers and describe how to overcome them CO1, CO2, CO3, CO4, CO5
1 L18 Need, functions of letter writing Student will have an idea about the letter Writing CO1, CO2, CO3
2 L19 Layout of letter writing Describe the layout of a business letter and create letters on their own. CO1, CO2, CO3
2 L20 Types of letter writing Learnt about the types of letter writing CO1, CO2, CO3
2 L21 Persuasive letter Understand How to write a persuasive letters CO1, CO2, CO3
2 L22 Request letter Understand How to write a request letter CO1, CO2, CO3
2 L23 Sales letter and complaint Understand How to write a sales and a complaint letter CO1, CO2, CO3
2 L24 Application letter Learnt about the need and format of Application letter CO1, CO2, CO3
2 L25 Interview letter Write Interview letter CO1, CO2, CO3
2 L26 Offer letter Learnt about the need and format of Offer letter CO1, CO2, CO3
3 L27 Promotion letter Write Promotion letter CO1, CO2, CO3
3 L28 Resignation letters Write Resignation letters CO1, CO2, CO3
3 L29 Revision Students will able to clear their doubts
3 L30 Barriers of communication Describe and analyze the barriers to communication CO1, CO2, CO3, CO4, CO5
3 L31 Meaning and types of departmental comminication- Formal and Informal Communication Distinguish and evaluate Formal and Informal communication CO3
3 L32 Orat and Written communication Understand and compare oral and written communication CO3
3 L33 Types of comminication- vertical and horizontal Discuss and explain vertical and horizontal communication CO3
3 L34 Office orders and office circulars Learnt about the need and format of Office orders and office circulars CO1, CO3, CO4
3 L35 Office notes and office memorandum Learnt about the need and format of Office notes and office memorandum CO1, CO3
3 L36 News Letter Learnt about the need and format of News Letter CO1, CO3
3 L37 Meaning and types of meeting Explain the basic concept of meeting CO1, CO2, CO3, CO4, CO5
3 L38 Notice, agenda, and minutes of meetings Design and Write Notice, agenda, and minutes of meetings CO1, CO3
3 L39 Meaning, objective and importance of project writing Meaning, objective and importance of summer project report CO1
3 L40 Types of report Learnt about the types of report CO1
3 L41 Formats and structure of report Recognize the need and format of report CO1
3 L42 Steps in report writing process Write report in a proper format CO1
3 L43 How to make a Presentation Articulate and design the presentation CO1, CO4
3 L44 Presentation Tools Identify the various presentation tools CO1, CO4
3 L45 Guidelines for Effective Presentation Memorize the guidelines for effective communication CO1, CO4

# As per Scheme & Syllabus Of Guru Gobind Singh Indraprastha University, New Delhi 2022-23 Onwards.